Data protection policy
Thank you for your interest in our website. Protecting your privacy is very important to us. The following section explains in detail how your personal data will be handled.
Collection, handling and use of personal data
You can visit our page without entering any personal information. We store only access data without personal information — even when you use a newsletter link to visit our site. For example, we store:
- the name of your Internet provider
- the page you are connecting from
- the name of the requested file
This information is evaluated solely for the purpose of improving our service and does not enable us to draw any conclusions about you personally.
We collect, store and handle your information in connection with the processing of your purchase orders, possible warranty service requirements and advertising purposes. Personal information is collected when you voluntarily provide it to us when you place an order for a purchase, open a customer account or register for the newsletter.
Your personal information will be passed on to a service provider (transporter, shipper, bank) as part of the processing and delivery of an order.
Right to information
As stated in the Bundesdatenschutzgesetz (Federal Data Protection Law), you have the following rights: to receive information free of charge about your saved data, including the right to correct, block or erase this data; to be informed of the main reasons for an adverse credit-related decision; to be informed of the release of your collected or saved probability values, including how these values were determined and the types of data used to establish them.
e-mail advertising (with newsletter registration)
If you have registered separately for a newsletter, your e-mail address may be used for our own advertising purposes until such time as you have cancelled your registration for the newsletter. Cancellation is possible at any time without incurring further costs other than transmission costs as stated in the basic tariff.
We employ “cookies” on various pages in order to make your visit to our website appealing and allow you to use certain functions. Cookies are small text files that are stored on your terminal. Some of the cookies we use get deleted when you end your browser-session, i.e. you close your browser (“session cookies”). Other cookies remain on your terminal and enable us or our partner companies to recognize your browser again the next time you visit (persistent cookies).
You can set your browser in such a way that it tells you when cookies are placed so that you can reject them in general, accept them under certain conditions, or decide on a case by case basis if you wish to accept them. Should you reject a cookie or cookies, you might not be able to use the full functionality of our website.
As part of the ordering process, your payment information is transmitted over the Internet in encrypted form. Technical and organizational measures ensure that our website and other systems are secured against the loss of, or damage to, your data. Similarly, such measures prevent access to, or the alteration and dissemination of, your data by any unauthorized person. You should always handle your access information confidentially and close the browser window when you have finished communicating with us, especially if you share a computer with other people.
Contact person for data protection
For questions about the collection, handling or use of your personal data; general inquiries; requests to correct, block or erase data; or retraction of consent, please contact our data protection representative:
Auf der Höhe 34
Fax: +49 (0)2232 200 884
h.eul @ he-c.de
Credit check and scoring
Insofar as we deliver a service in advance, e.g. in the case of a sale made on account, we obtain credit information based on statistical mathematical methods from Creditreform, Hellersbergstraße 12, 41460 Neuss, Germany. This is done in order to protect our legitimate interests. For the purposes of a credit check, it is necessary that we provide personal data to Creditreform and use the information obtained from them about the statistical probability of default of payment so that we can make a considered decision about payment options.
The credit information may contain probability values (score values) that are calculated using scientifically acknowledged mathematical statistical methods. These calculations may incorporate, among other things, your address information. Your legitimate interests will be considered in accordance with the legal requirements. You have the right to challenge the results of this check at any time. The results of the challenge will be applicable to future transactions. One possible consequence is that we will no longer be able to offer specific payment options to you.
Google Analytics with the "anonymize IP" add-on
If applicable, Google will also transfer this information to third parties, insofar as this is legally prescribed, or insofar as third parties process this information on behalf of Google. Google will not connect your IP address with other information stored by Google. You can prevent the installation of the cookies by making a corresponding setting in your browser software; we expressly inform you, however, that if you do so you may not be able to use the full scope of all of the features of this website.
If you do not wish information about your visit to the website to be transmitted to Google Analytics, you should install a deactivation add-on into your browser. In addition, we have made settings directing Google Analytics to delete the last part of the IP addresses of visitors to our website. This ensures that we do not obtain data that would enable us to draw any conclusions about you.
Use of Facebook social plugins
This website employs social plugins ("plugins") from the social networking site Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins bear the Facebook logo or the words "Facebook Social Plugin". You can find an overview of the Facebook plugins and see what they look like here: developers.facebook.com/plugins
Whenever you call up one of our website’s pages that contains such a plugin, your browser will directly connect to the Facebook servers. Facebook directly transmits the plugin’s content to your browser, which then incorporates it into the webpage.
The incorporation of the plugin lets Facebook know that your browser has called up the corresponding page of our website, even if you do not have a Facebook account or are not logged into Facebook at the time. Your browser transmits this information (including your IP address) directly to a Facebook server in the USA, where it is stored.
If you are logged into Facebook at the time, Facebook can directly correlate your visit to our website to your Facebook account. Should you interact with the plugins (e.g. click on the “Like” button or post a comment), your browser will transmit this information directly to a Facebook server, where it is stored. In addition, this information will be published on Facebook and shown to your Facebook friends.
Facebook can use this information for advertising purposes, market research and the appropriate design of the Facebook web pages. To do this, Facebook creates use, interest and relationship profiles, e.g. in order to evaluate your use of our website with regard to the ads shown to you when you visit Facebook, notify other Facebook users of your activities on our website, and provide additional services connected with the use of Facebook.
If you do not wish Facebook to assign the data collected by our Website to your Facebook account, you have to logout from Facebook before you visit our website.
Please consult Facebook’s data protection information to find out more about the purpose and scope of Facebook’s data collection activities as well as the data’s further processing and use by Facebook. There, you will also find out more about your corresponding rights and what settings you can use to protect your privacy: www.facebook.com/policy.php
Use of Google +
Our website employs the “+1” button of the social networking site Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). The button bears the “+1” symbol on a white background.
Whenever you call up one of our website’s pages that contain such a button, your browser will directly connect you to the Google servers. Google directly transmits the “+1” button’s content to your browser, which then incorporates it into the webpage. As a result, we cannot influence the range of data that Google collects with the help of this button. However, we assume that the data collected includes your IP address.
Please consult Google’s information regarding its “+1” button to find out more about the purpose and scope of Google’s data collection activities as well as its further processing and use of the data. There you can also find out more about your corresponding rights and what settings you can use to protect your privacy. www.google.com/policies/privacy/
If you are a member of Google Plus but do not want Google to collect data about you through our website and link this information to the membership details stored at Google, you have to logout of Google Plus before you visit our website.
Use of Twitter
You can change your Twitter data protection settings by going to your account settings at twitter.com/account/settings.
You may have expressly given your consent to the following service(s). We would like to remind you that you can withdraw your consent at any time, although this does not apply retroactively.
Consenting to receive e-mail advertising
I would like to regularly receive interesting offers by e-mail. My e-mail address will not be passed on to other companies. I can revoke this consent to having my e-mail address stored and used for advertising purposes at any time (not applicable retroactively), for the cost of transmitting this message at the basic rate.
The content of our webpages was created with the utmost care. However, we cannot guarantee that the content is complete, correct and up to date. According to §7 par. 1 of the German Telecommunications and Electronic Media Act (TMG), we, as a service provider, are responsible for our own content on these webpages in line with the general laws. However, according to §§8 to 10 of the TMG, we, as a service provider, are not required to monitor third-party information that has been stored or transmitted, nor are we obligated to investigate the information to determine if there is any evidence that an illegal act has been committed. This does not affect the requirement to delete or block the use of information in accordance with the general laws. However, we do not bear any liability in this case until we have become cognizant of an actual violation of the law. We will immediately delete such content as soon as we become cognizant of the corresponding violations of the law.
Liability for links
With its verdict of 12th May 1998, the Hamburg Regional Court (Landgericht) decided that linking to another website might make the person or organization that created the link liable for the content contained on the linked website. According to the court, this can only be circumvented by expressly distancing oneself from the content on the linked website. Our webpages contain links to other sites on the Internet. With regard to all of these links, we would like to expressly state that we have no influence on the form and content of the linked webpages. We therefore expressly distance ourselves from the content of all of the webpages linked to this website and do not accept them as our own. This declaration applies to all of the links on our website. The respective providers or operators of the websites are responsible for the linked webpages. Without any clear indications of a legal violation, it would be unreasonable for us to continuously monitor the content of the linked webpages. We will immediately delete such links as soon as we become cognizant of any violations of the law.
The content and works on these pages that were created by the website operator are subject to German copyright law. The mere mention of some content does not mean that the content used here is not protected by third-party rights. The reproduction, processing or dissemination of content, as well as any kind of use not covered by copyright law, requires the express written permission of the respective author or creator. Downloads from and copies of these pages may only be used for private, non-commercial purposes.
Property rights to pictures depicting persons
According to §22 par. 1 of the German law governing the rights to works of art and photography (KUG), pictures may only be published or publicly displayed if the person(s) depicted in them permit it. The pictures displayed on these webpages have been published either because the persons depicted in them have given their permission or because special legal stipulations permit it. Should a picture be published in violation of this principle despite careful monitoring of the content, you should notify us of this fact in writing. You can also request the deletion of a picture whose publication you have already permitted (revocation of your approval). To do this, you merely have to send us an e-mail or fax notifying us of this fact. To enable us to identify the picture, we ask that you describe it in detail and tell us on which page of the KölnTourismus GmbH website it can be found.
D - 50667 Köln
Tel.: +49(0)221.221-304 00
Fax: +49(0)221.221-304 10
E-Mail: info @ koelntourismus.de